// productivity / adoption-usage
Adoption & Usage Report
GlobalProductivity | Global
See exactly who's using Microsoft 365 and who isn't. Per-workload, per-department adoption heatmap across Exchange, Teams, SharePoint, OneDrive, and Copilot with named zero-activity user lists.
One-off
$199
Single report, no commitment.
Monthly
$99/month
Continuous monitoring — fresh report every 30 days.
Available in AUD, USD, GBP, EUR, SGD. MSP partners get volume discounts via the partner programme.
What it scores
AU1
Per-workload adoption scores (Exchange, Teams, SharePoint, OneDrive, Copilot)
AU2
Department-level adoption heatmap
AU3
Zero-activity users with last sign-in dates
AU4
Teams deep dive
meetings, chat, inactive Teams
AU5
Investment-at-risk estimate in dollar terms
AU6
Targeted intervention recommendations by department
Microsoft APIs
- Microsoft Graph (universal scopes, read-only across the tenant)
- Azure REST (when the product reads Azure subscription posture)
- Defender + Intune APIs where applicable
Customer prerequisites
- Microsoft 365 tenant with admin-consent capability
- Global Reader or equivalent for the consenting admin
- No agent installs, no infrastructure changes required
- Report delivered by email within 10 minutes of consent
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